What Our Customers Are Saying

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GoogleYelp
Total Reviews: 26
Review avg: 4.88
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      Comment: The owner is nice and very helpful
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      Comment: Great service and great prices!!
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      Comment: I went to grab some boxes to finish up moving, not realizing they had climate controlled units for rent. After learning this and hearing the price of the...
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      Comment: I setup a reservation with a discount found online, but when I got to the location they had someone else's name on it. I thought that would be a problem, but the guy behind the desk was super helpful and friendly. He got me setup with another unit honoring the price. 5 stars cause good customer service can turn an experience around and they had it. Its nice to see that in a world where good customer service is a dying skill.
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      Comment: We are moving back to Tyler after being in California for the past three years. Storage Max has been wonderful to deal with. The facility is in a great location and is clean and well maintained. Lana, Josh and Jacob have been so nice and accommodating. They even gave us 1/2 off for the first two months rent. We would recommend Storage Max to anyone needing storage in Tyler.
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      Comment: Five stars? This place deserves a solid 10.9! The facility sparkled like Mr. Clean himself does the office and grounds cleaning. The inside temperature in my unit was perfect (climate controlled, of course, so my furniture and other valuables feel right at home during their stay at Storage Max)! The secure gate and well monitored premises gives me peace of mind to know that my belongings were safer than gold and jewels at Gringotts! Bring ya wife, bring ya kids, we’re storing ALL our belongings over here! But seriously, best storage in Tyler, Texas hands down.
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      Comment: Storage Max in Tyler is the cleanest and most professionally operated facility! They are friendly and always helpful! The units are climate controlled and totally secure! (They have awesome prices on U-Hauls, too!)
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      Comment: Jolea and Lana were extremely friendly and professional! They made the process of getting a storage unit painless and fast. I highly recommend using Storage Max of Tyler!
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      Comment: Top notch professional and courteous staff !!! Lana couldnt have nicer and the sign up was efficient and simple. She even took the time to ensure that she was offering the fairest rate available by checking comperable competitor pricing. I cannot recommend them enough for anyone looking for extra space! The payment options are unmatched you can ecen make a payment with the nightime answering service. How simple ! Will refer to all my friends. They are your one-stop shop!
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      Comment: Great experience renting a U-Haul truck. Staff was very friendly and courteous.
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      Comment: This is by far one of the best if not the best storage facility in Tyler, Tx. Not only are the facility’s well taken care of the staff and particularly Lana are astoundingly superb at taking care of their customers! They go above and beyond to make things the easiest for you. Owning Elite Moving in Tyler I have dealt with and have to go into and work with Storage facility’s on a daily business. I’ve seen some of the worst conditions and even live rats opening units at other facility’s, so please trust me when I say you are well taken care of here. They also have a full security system and code entry gates. 5 star service for a 5 storage facility.
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      Comment: Very helpful very curtious great service happy with the storage unit I would recommend this to anyone
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      Comment: Great place
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      Comment: I was at Cube Smart and received the worse service ever. I will not be back ever! Storage Max gave me the best customer service! The managers did a great job, explained everything I needed to know, and offered U-Haul service too. Thank you ladies for your awesome service. I strongly recommend Storage Max to anyone looking for U-Haul and Storage.
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      Comment: It's where I work.
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      Comment: The staff goes above what is customary to ensure customer satisfaction
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      Comment: Great location, Very modern and still cheaper than some of the other places I looked
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      Comment: "I had a wonderful experience! I've never had such great service. The manager, Hunter, was so professional and really knew what he was doing. He couldn't have been more helpful."